The second-hand marketplace Users Voice Frustration Over Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
It has advised users to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Changes
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she said.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
